Privacy Policy
Business Name: Calder Facilities Group
Location: Halifax, West Yorkshire, England
Email: timea@calderfacilities.co.uk
Effective Date: 15/05/2026
1. Introduction
Calder Facilities Group is committed to protecting and respecting your privacy. This policy explains how we collect, use, and safeguard your personal data in accordance with UK data protection laws.
2. Information We Collect
- We may collect and process the following data:
- Name and contact details (email address, phone number)
- Business or company name
- Address of premises to be cleaned
- Details of services requested
- Communication records (emails, messages, calls)
3. How We Use Your Information
- We use your data to:
- Provide and manage cleaning services
- Respond to enquiries and provide quotes
- Manage contracts and bookings
- Issue invoices and maintain records
- Communicate regarding services
4. Legal Basis for Processing
- We process personal data under the following lawful bases:
- Contract: To fulfil our agreement with you
- Legitimate Interests: To operate and improve our services
- Legal Obligation: To comply with financial and legal requirements
5. Data Sharing
- We do not sell or trade your personal data.
- We may share your data with:
- Accountants or financial service providers
- Payment processors
- Legal or regulatory authorities where required by law
6. Data Storage and Security
- We take appropriate measures to protect your data from unauthorised access, loss, or misuse. Your data is stored securely and only retained for as long as necessary for business or legal purposes.
7. Your Rights
- Under UK data protection law, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data (where applicable)
- Object to or restrict processing
- To exercise your rights, please contact us using the details below.
8. Contact Information
If you have any questions about this Privacy Policy or how your data is handled, please contact:
Calder Facilities Group
Email: timea@calderfacilities.co.uk
9. Updates to This Policy
We may update this policy from time to time. Any changes will be posted with an updated effective date.